FAQ

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💬 Fit Meals – Frequently Asked Questions (FAQ)

Crafted by Professionals, For Professionals. One Less Big Thing.


1. How do I place an order?

Easy. Head to EatFitMeals.com, choose your meal package (7, 12, 14, or 21 meals), and check out in minutes. Your order will be confirmed, prepped fresh, and delivered every Sunday.


2. What is the order deadline?

Orders close Saturday at 10 PM or earlier if sold out. We recommend ordering by Friday to lock in your meals — demand is high and spots are limited.


3. When are meals delivered?

Deliveries are made every Sunday between 2–5 PM across:
📍 Goleta | Santa Barbara | Montecito | Carpinteria

You’ll receive a text confirmation and ETA before your driver arrives.


4. How much is delivery?

  • Non-Members:
    • Goleta - Santa Barbara - $5 flat delivery fee

          • Montecito - Carpinteria - $10 flat delivery fee

    • White Glove Service -  $10 fee
  • Members (FitFam):
    ✔ Always free delivery
    ✔ Priority delivery times (“White Glove Service”)
    ✔ Special delivery options for travelers, gated communities, or multi-property clients


5. What are membership benefits?

Becoming a FitFam Member means:

  • 5% off every plan (auto-applied)

  • No delivery fees ($40–$80 monthly savings)

  • White Glove Service → priority scheduling, special requests, and flexible delivery solutions, storing meals in your fridge and more

  • Skip Weeks → 1 free skip week per month

  • Priority Client Status

Membership requires pre-purchasing a 4-week block of your chosen plan.


6. What meals do you offer?

We rotate a new menu weekly, crafted with premium proteins, seasonal vegetables, and chef-inspired flavors. Options include:

  • High-Protein Entrées – Macro-balanced, restaurant-quality dishes

  • Fit Breakfasts – French toast, hormone-free chicken sausage, fluffy eggs, fresh berries

  • ONOs (Overnight Oats) – 37g protein, high-fiber, probiotic-rich, with fat-metabolizing blends

  • Fit Pop – Protein popcorn infused with MCTs for clean fuel

All meals are fresh, never frozen, and cooked from scratch.


7. Can I customize my meals?

Yes — within reason. Add notes at checkout (e.g., no sauce, sub rice, extra protein). Requests must be submitted by Friday to be confirmed.


8. Do you accommodate special diets?

Absolutely. We work with dietitians and coaches to support:

  • Low-carb, high-protein/bulk plans (gainer option) great for those who are athletes or performing at an elite level

  • Gluten-free options

  • Fat loss and lean muscle gain programs

✅ Free consultations available — we’ll match you with the right plan.


9. What are the prices?

  • Entrées: $14 (standard) | $16.50 (gainer size)

  • 21 Meals + Unlocks Discounts ! $13 (standard) | $15.50 (gainer size)
  •  ONOs (OverNightOats) : $8  BUY 10 OR MORE TO UNLOCK $6.50 PRICE !!!

  • Packages:
    • 7 meals → $98 (standard) / $115.50 (gainer)
    • 12 meals → $168 (standard) / $198 (gainer)
    • 14 meals → $196 (standard) / $231 (gainer)
    • 21 meals → $273 (standard) / $325.50 (gainer)

💡 Members save an extra 5% + free delivery on all packages.


10. How do I heat my meals?

  • Microwave (fresh): 90–120 seconds

  • Microwave (frozen): 5:00–5:30 minutes

  • Stovetop: Medium heat until warmed through (165°F internal temp)

  • Thaw option: Let thaw for 1 hour, then heat for 2:00–2:30 minutes

❗ Overnight Oats should not be frozen. Consume by use-by date.


11. Do you offer subscriptions?

Yes — and they save you the most.

  • Pre-purchase 4 weeks of meals upfront

  • Get 5% off your total plan

  • Free delivery every week

  • 1 skip week included


12. How do I pay?

  • Secure checkout online (we also offer “Eat Now, Pay Later” options)

  • Cash payments available (DM to arrange)


13. Do you offer consultations?

Yes — free of charge for those who purchase a membership plan. Whether you want to slim down, bulk up, or simply eat clean, we’ll map out the best macro plan to fit your lifestyle goals.


Bottom Line: Membership saves you money, guarantees delivery, and gives you priority service and support. Non-members get clean meals, members get the full experience.


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